Refund Policy

Last updated: September 2026

At THENOMS, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

• Unused and in original condition
• In original packaging
• Accompanied by proof of purchase

Non-Returnable Items

• Items marked as final sale
• Opened or used products
• Gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Late or Missing Refunds

If you haven’t received your refund after 7 business days, please check with your bank first. If the issue persists, contact us at admin@thenom.store.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, contact us at admin@thenom.store.

Shipping Returns

You are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.

Contact Us

For any questions about returns or refunds, email us at admin@thenom.store.